Contact
For payment-related questions or to pay your bill via phone, call 704-973-5500 or toll-free at 800-986-4750.
To pay your bill online, please visit our patient portal. Carolinas Pathology Online Bill Pay
Payments can be mailed to:
Pathology Billing Department
P.O. Box 63094
Charlotte, NC 28263-3094
For general inquiries, please contact us with the form below.
FAQs
Frequently Asked Questions
May I have a copy of my pathology report?
Reports are released only to the physician who submitted the specimen. The patient may request a copy of the pathology report from his/her referring physician.
What service(s) did Carolinas Pathology provide?
Carolinas Pathology provides interpretation/diagnosis and examination of specimens as well as providing medical director services for clinical laboratories.
Will Carolinas Pathology bill my insurance?
Generally Carolinas Pathology will bill insurance for our patients. If there are deductibles, co-insurance or co-pays; or if insurance denies the claim, the patient will be responsible for the balance.
Why has Carolinas Pathology sent me a bill when I have never been there?
Your specimen was referred to a Pathologist at Carolinas Pathology for evaluation.
I received a bill from Atrium Health for these charges. Why is Carolinas Pathology billing me?
Atrium Health bills for the preparation of the specimen, and Carolinas Pathology bills for the physician’s interpretation/diagnosis of the specimen.
Is Carolinas Pathology part of Atrium Health?
Carolinas Pathology is a group of pathologists and PhD scientists who are contracted by Atrium Health to provide pathology services to designated Atrium Health facilities. Carolinas Pathology physicians, in addition to interpreting your pathology specimen, provide medical directorship of the clinical laboratories at designated AH facilities.
How do I pay my bill online?
Simply follow this link to our patient portal Carolinas Pathology Online Bill Pay